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Hugh Baird Cabin Crew Students take behind the scenes tour at Manchester Airport

HB Manchester Airport

Hugh Baird College’s Cabin Crew students were the first learners to take part in a new behind-the-scenes tour offered by the community relations team at Manchester Airports Group Plc (MAG).

The visit was a combination of work experience and discovery about how the airport work to improve the passenger experience.

Cabin crew and visitor economy tutor Jac Cresswell, who organised the trip, said: “The students are part of the college’s hospitality and visitor economy career college, so getting them work ready and exposed to the employment opportunities that await them is at the heart of what we do.

“The students really got an insight in to life at one of the UK’s busiest airports. They took part in the formal process to obtain security passes, passed through staff security and had a presentation on the importance of security at the airport.

“The most unique part of the trip for the students was the experience they gained by working with Swissport on passenger announcements. Using the airport equipment at an isolated gate, they gave boarding, delay and welcome announcements.”

Student Claudia Loughran from Bootle, added: “The trip was fantastic and I learnt a lot. The best bit about the day was getting to look around the A380 and go in first class.”

Lisa Macleod, community relations advisor at Manchester Airports Group Plc, said: “The students from Hugh Baird College were very engaging and displayed exemplary behaviour.

“They displayed work ready skills, so much so one of our specialist visitors commented that should they receive application forms from the students they wouldn’t hesitate to offer them an interview.”

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